Katherine Marten, RDH, shares her expertise with VoiceWorks, the light-weight wi-fi headset that permits dental hygienists to verbally transcribe pocket depths, recession, bleeding, mobility, massive restorations (i.e. bridges, crowns) and permits dental professionals to solely give attention to affected person schooling, whereas additionally conserving them actively engaged all through their therapy:
“I started LifeSmiles Dental Hygiene in 2015, with a imaginative and prescient to supply my shoppers with an enhanced interactive, academic, and client-centered strategy to preventive oral care; whereas, additionally providing that “WOW” issue throughout appointments. As a busy mother with three younger youngsters at dwelling, it was additionally key that I structured my enterprise to make sure a wholesome work-home life steadiness.
As LifeSmiles grew and advanced over time, many challenges arose when it got here to operating the executive and clerical elements, and charting was one of many major time-consuming points I struggled with. I started investigating choices to streamline this course of and took benefit of Oral Science’s three-month money-back assure with VoiceWorks.
I started integrating VoiceWorks’ headset and software program into my enterprise practices in 2020, and since doing so, this system has develop into invaluable, with quite a few advantages for my workplace, my work as a clinician, and my shoppers.
- Saves Time: Charting is accomplished chairside with the voice recognition software program, and with out the necessity for an assistant. There are a lot of shortcut instructions that enable for quicker, more practical, and extra environment friendly charting.
- Elevated Accuracy: VoiceWorks information as you chart; due to this fact, eliminating missed or inaccurate data. The software program rapidly information lacking enamel, probing depths, recession, furcation, mobility, bleeding factors, exudate, and huge restorations similar to crowns, and bridges. Its voice recognition expertise is educated to select up every supplier’s voice, so it understands what you’re calling out. Background music and consumer conversations don’t affect charting and it repeats the info to make sure it’s precisely recorded.
- Handsfree: VoiceWorks is totally handsfree, stopping cross-contamination or the necessity to take away gloves throughout charting. It may be used beneath a face protect and with an N95 masks. This makes it a breeze to work with throughout consumer appointments.
- Aids in Prognosis and Analysis: VoiceWorks makes use of the recorded data you relay, and breaks it down into helpful information, which makes charting far easier and helps with figuring out a dental hygiene prognosis. VoiceWorks summarizes pocket depths, recession, furcation, plaque websites bleeding factors into variety of websites famous in addition to percentages, which streamlines setting and evaluating targets.
- Interactive and Instructional: I’m a robust believer that information is energy. I spend fairly a little bit of time educating my shoppers on their current oral well being circumstances and the right way to obtain improved outcomes. VoiceWorks has additionally develop into a strong useful resource for consumer schooling. As you’re charting, VoiceWorks repeats the info, calling out a warning for probing depths over 4mm and the hazard for probing depths over 5mm alerting the consumer to areas of concern. As soon as charting is full, I can present the consumer their chart and evaluate the dental illness course of and different findings. The chart is visually stimulating and straightforward for shoppers to know and will be printed or emailed for the consumer’s document. They usually touch upon how thorough and academic their appointment is, and the way nobody has ever defined this course of to them on this capability earlier than. Because of the data VoiceWorks gives throughout visits, shoppers return motivated and desirous to see their enchancment.
- Assists With Therapy Acceptance: When shoppers have a greater understanding of their oral well being and the state it’s in, they’ve a greater acceptance of advisable therapy. This not solely helps promote good oral well being for my shoppers but in addition assists with my apply’s backside line.
- Price-effective: Whereas there’s an preliminary funding and a month-to-month payment, the value-add that VoiceWorks gives outweighs these prices. It has helped me to save lots of time, which will be spent specializing in my shoppers, different areas of my apply, or with my household. Purchasers usually remark that they’ve by no means had their oral well being defined to them so properly, which not solely assists with retention but in addition will increase my consumer base by referrals. Plus, it affords that “WOW” issue throughout consumer visits that I envisioned for my apply after I first launched this enterprise.
On the finish of the day, VoiceWorks has been an asset to our workplace. Along with the numerous accolades I’ve listed above, the coaching supplied with the software program was easy, the instruments themselves are user-friendly, and the technical help supplied with the product is excellent. Together with integrating GBT, shoppers are extra concerned of their appointments and excitedly return to see the progress they’ve made. I extremely advocate VoiceWorks to any dental hygienist or oral healthcare apply.”
To study extra about VoiceWorks, go to oralscience.com