Sword Well being Launches Intelligence, a New AI Division

Sword Well being, an AI care firm, at this time introduced the launch of Sword Intelligence, a brand new division designed to assist suppliers, payers, and governments tackle vital operational challenges in healthcare by AI-powered options. This marks a pivotal evolution in Sword Well being’s technique, extending past care supply to assist healthcare organizations higher handle and scale their care.

Sword Intelligence is the results of years of inside growth at Sword Well being, the place AI Care Supervisor brokers had been constructed to streamline non-clinical workflows resembling enrollment, triage, eligibility checks, and high-risk member outreach. Whereas Phoenix, Sword’s AI Care specialist centered on scientific care supply, continues to help sufferers instantly, Sword Intelligence introduces a brand new era of brokers specialised in care administration, constructed to streamline the coordination of care, cut back administrative burden, and assist healthcare organizations function with larger velocity, scale, and precision.

For the primary time, these capabilities are being made out there to exterior organizations, enabling healthcare organizations to leverage the identical AI platform that remodeled Sword Well being’s personal operations. With modular AI care managers that combine with present human groups and infrastructure, Sword Intelligence gives a versatile path to scale care whereas bettering effectivity, lowering prices, and preserving the human contact.

“Sword Intelligence started as an inside initiative to deal with Sword Well being’s personal operational challenges in delivering care extra effectively,” mentioned Virgilio Bento, founder and CEO of Sword Well being. “Presently, many healthcare processes depend on labor-intensive strategies that aren’t scalable, creating vital obstacles to entry. After bettering our personal operations and supporting over half one million members, it turned clear that the AI inside options we developed might assist different healthcare organizations overcome these inefficiencies, cut back administrative burdens, and enhance affected person care. By automating these processes, clinicians can focus extra on their sufferers, making certain higher outcomes. That is the subsequent step in our mission to make high-quality healthcare extra accessible and environment friendly.”

Working as a startup inside a fast-growing firm, Sword Intelligence brings the velocity and focus wanted to resolve healthcare’s most pressing operational bottlenecks. Whereas it was born inside Sword Well being, it runs with its personal devoted workforce, roadmap, and go-to-market technique, permitting it to maneuver quick, construct modular AI options, and sort out challenges throughout a variety of healthcare domains.

By automating high-volume, time-consuming duties like scheduling, triage, eligibility checks, and follow-up coordination, amongst different operational challenges, Sword Intelligence helps healthcare organizations cut back administrative burden, enhance effectivity, and decrease prices, with out compromising the human contact that care will depend on.

Constructed with a deep understanding of healthcare’s complexity, all options are modular, safety-first, and designed to combine seamlessly into present methods and workflows. Each providing meets HIPAA, HITRUST, and SOC 2 requirements, making certain safety and compliance from day one.